CTI - Computer Telephone Integration
Companies are searching for Attendant Console solutions that will help them to compete and succeed in today's dynamic global environment. More than ever they are seeking the latest innovation and technology solutions for their PBX Voice Communication systems.
CTI develops a range of software applications for NEC PBX Voice Communication systems and also provides telecoms related professional services and application development.
- IIC Console - Professional Switchboard Attendant Operator Console
- IIC Agent - Low cost call centre Agent Console
- XML Directory - XML Directory for NEC DTerm phones
Applications for NEC PBX Voice Communications Systems
- IIC Console - Installations and Directory Integration
- Genesys - Custom Softphone and Reporting Development
- XML Directory - Directory services
Professional Services
CTI sells its range of voice solutions via the NEC Global Sales Distribution Network and works closely with NEC in Australia, Asia Pacific, South East Asia, Middle East, China, Japan, South Korea and South America.
Delivering Quality Software Solutions Is What We Are All About.
IIC Console
The IIC is a Professional Attendant Console for the NEC PBX Voice Communication systems. It is a direct replacement for older NEC hardware Operator Consoles including the SN-716 and SN-694 models.
IAC Webview
IAC Webview provides a simple but extremely powerful means for leveraging the IAC Console Phone Directory across an entire enterprise via a simple Web Browser interface.
CTI Dial-It Server
Dial-It is an extension Presence Server, driving the busy lamp field (BLF) display for the IAC Console.